I am starting to think, a big box of money under my bed may be a better idea than using Bank’s. Now I used to work at a Bank for a number of years, and saw my fair share of fu-bars, but some other Bank’s just take the piss.
I’ve always been a fan of not keeping all your eggs in one basket, so I have my emergency account & savings with a different bank to my usual current account. The emergency account happens to be IF or Intelligent Finance. Opening the account was a nightmare, but that was largely due to muppets at Halifax. All that set aside they’re not too terrible.
Apart from their online service, which is the only way you can manage your account. I must say I only ever check ever couple of months, and I need to at the moment, so I log on, and because I rarely use it, I have all the details recorded. What a supprise:
It seems everytime I log on, I’ve been locked out. No doubt due to one of those nice chinese hacker folk. So I duely phone up the number provided, and get an IVR, pop in my details, then get connected to an operator, who I have to go through all this again… the joy. The chump then informs me that, the only way I can unlock my account is to be sent an unlock code, which is sent by second class post. Being Friday, it’ll be quite a few days then.
I asked why it had been locked out, and due to excessive log on attempts, which backs up what their site says. No I know it’s not me who has tried to log in, baring this once, so there isn’t really much I can do here.
So there we have it, everytime I want to check my IF account, I’ll have a weekish delay.