BarclayFail

Posted on October 1st, 2008 by Luke Sheldrick.
Categories: Fail, Rant.
Tags: , .

1 10 2008

The story with Barclays continues. You know how I had written back in Janurary, about how the saga of them cocking up my account, was a bit of a joke, but they had promised to fix their mistakes. Well they’re still on going, the latest being that they had setup a £200 payment from my current account, every month. Well the ‘Account Manager’ that set it up, set it up for 2 days after the due date, so immediately this was classed as a late payment, with all the natural charges and interest attached.

I thought enough is enough, so tried writing to the Chief Exec, usually you get a better class of monkey typewritter operator. On this occasion, I thought I had, got a letter back a few weeks later, stating that they were sorry… blah fee’s refunded…etc I thought, at last hopefully it’s setup correctly.

Nope, wrong! I checked my current account this morning, and what’s this, seems a bit lighter than I had thought it would be. FUCKWITS, they’re now taking the payment as this regular £200 jobby, and now a DD as well.

So it would seem, even the Chief Exec’s team, can’t even manage a simple task. Barclays, you suck.

1 comment.

BarclayCard (aka the Scammers)

Posted on January 8th, 2008 by Luke Sheldrick.
Categories: Fail, Personal.
Tags: , , .

8 01 2008

This evening returned home, and had an unusual letter, well different from the usual Bank statement types.

From BarclayCard, stating I have missed 3 payments. Well from my banking experience this is something I would NEVER do. Just to prevent this kind of thing, I always have a direct debit set up on any of my bills.

Well it seems they have not taken a direct debit since I lost my card in September. Weird I am thinking. Especially as they haven’t even told me any of this as yet, and are charging me for it too. Grrr

Phoned up the New Deli call centre, who were as much help as talking to a… well I don’t know. Very unhelpful. Apparently BarclayCard dont have any managers outside 9 to 5.

So I have faxed over a very snotty complaint to their cheif executive.

Grumble Grumble Grumble.

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