Posted on December 10th, 2011 by Luke Sheldrick.
Categories: Rant.
Tags: , , .

10 12 2011

I started a new job a few weeks back, which means, I am now home based. Which is working out pretty well so far. When I worked in an office all day, I’d always get things delivered to the office, and never really had any issues with the post. I’d occasionally get a ‘we tried to call’ redslip at home, but just assumed these were all genuine.

However, now I work at home, I’m in during the day. However now I get my post delivered home, I’ve noticed something, which well, really isn’t on – I’m still getting those slips. Not once, but every delivery this week, has failed, with “We tried to call, but no one was in” “The item was too big for the letterbox” type excuse.

This has happened with RoyalFail, DPD, HDNL, all of them pretty much. Most of the things I’ve ordered from Amazon, with Amazon Prime (which gives next day delivery). However when I’ve picked this up with them, they say the next day isn’t guaranteed if there are any issues with their courier.

I really don’t get that, I have a contract with Amazon, for them to deliver the next day. They then outsource the delivery to a courier company, yet if there is an issue with that contract, then it’s me, that paid for the Prime service – yet don’t get the item.

My theory here, is that most delivery drivers/postmen who deliver to home addresses, know that 99% of the people won’t be in during day, so rather than carrying around a big postbag, just pre-fill out the redslips.



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